Slow Website in China

Slow website response time can be due to many reasons. Not all relating to accessing the website from mainland China.

Here are some pointers;

  • Size of your website page - the large the contents of your website, the longer it will take to for your browser (Firefox, Chrome, IE, etc. ) to download website information and fully display it on a screen.

Check our website page and web contents size - please see Our Testing Services

  • Size of your website page (mobile) - The above point becomes even more important when your website is being accessed over a mobile network. Often a mobile network will have slower data download speeds than a Wi-Fi mobile connection.

Your website needs to be able to supply to a mobile; image, video, etc., in media sizes that fits the size of the mobile screen size and no bigger.

When you send a media to the mobile which is bigger than the screen needs you waste a lot of time and resources sending the media , storing the media on the mobile, and mobile's processing power changing the size of the media to fit on the mobile screen.

Check our website page and web contents size - please see Our Testing Services

  • Website contents on different parts of the internet - In today's "Cloud" services it is hard to know what is happening to your website components. Often the parts (files) that go to create your website come from different parts of the internet.

On fast local internet connection you do not see what is happening as website appears on your screen.

A simple example of this is social media contents. Your website will ask the social media company, e.g., Facebook, send the contents to your website page. This will be coming from a different source on the internet to your website.

Most modern website site contents comes from many location from all over the world. Taking this approach your website developer you can create a website quickly. The downside is when you are accessing a website from mainland China where more oversea locations your website data is coming from and slower performance.

Check the location of website contents - please see Our Testing Services

  • Slow / busy internet - The internet to and from China often runs slow which includes Hong Kong.

Within China historically the internet runs fast. The internet in China is beginning to slow down during peak usage e.g. during the working day, early evening when children come home from school, bad weather, etc.

To understand how the internet works - please see Regional Internet presents

Please remember if you are testing your website in China do it during peak usage - please see Our Testing Services

  • DNS lookup - Offer your website cannot be found at all from China without having to ask your browser a few times (press enter three or four times)

When looking for your website on the internet the internet lookups your domain name to find the location of your website i.e. where your website in hosted. This is like looking up a post code / zip code to see where someone lives.

In mainland China they will not know where your website can be found and have to ask the international internet. While this only takes a few seconds it can result in your website not been displayed at all.

For more information please see  - Local DNS records

  • Blocked website contents - Blocked contents on your website. Some website contents is blocked in China, mainly overseas social website.

While this is a problem and makes a mess of the website display it is where your website contents is not blocked but slowed down to so that your website does not load at all.

A good example of this is Google fonts, Google analytics. The Chinese authorities will turn on and off these slowing down blocks from time to time, i.e. work one day not the next.

To see that is happening to your website site over time - please see Blocked Website Components

Web page last modified: June 2017